Director of Workforce Development Programs

Posted Date: 11/2/17

Close Date:  Open until filled

The Southwest Center for Health Innovation (CHI) is seeking a Director of Workforce Development Programs to manage the operations of its health careers programs. Functions include: planning, resource development, quality assurance and daily operations of assigned programs and projects. The Director also oversees program budgets and ensures program objectives are delivered in a timely manner and at a high level of quality. This position requires a Bachelor’s Degree (relevant experience may substitute for education) and five years of program management experience in a field. Required skills include: project management, supervision, reporting, team player, and the ability to coordinate multiple project activities and players. Review the full position description below .  Send resume and letter of interest to   Position is open until filled. Please share with your networks, friends, and colleagues!


PositionDirector of Workforce Development Programs

DepartmentWorkforce Development Program

Reports to:   Southwest Center for Health Innovation Executive Director

Date Issued:  05/09/2012

Date Reviewed/Revised:   09/23/2012

Date of Board Approval:   4/26/12

Job Classification: Exempt, Salaried, Full Time  


The following statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Position Function Summary

Under the direction of the Executive Director the Director of Workforce Development Programs performs work directly related to the management and business operations of CHI and its local, state and nationally partners. Functions include: responsible for the planning, development, quality assurance and daily operations of assigned programs and projects. The program director oversees the program budget and ensures program objectives are delivered in a timely manner and at a high level of quality. He/she ensures compliance with all CHI policies and procedures and applicable local, state and/or federal funding requirements. The Program Director will meet the goals and objectives of the program(s) in a collaborative and coordinated role with the supervisor, team members and other internal and external CHI partners.
The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description, thus the employee is responsible for establishing and maintaining interpersonal relationships with CHI partners, CHI employees and community members in a courteous, respectful and professional manner. Guidelines include all CHI policies and Procedures.

Position Accountabilities

CHI General:

  • Uses independent judgment to ensure program goals and objectives are met in a timely manner.
  • Prepares program reports, evaluates new and on‐ going programs and makes recommendations for program modifications or changes in programmatic procedures.
  • Functions as a technical consultant or serves as program director for service programs with a local, state or national impact.
  • Participate in long‐ and short‐term program development and planning.
  • Develop and effectively manage program timelines to ensure timely completion of program deliverables.
  • Monitor program activities to ensure quality and accuracy of work outcomes vis-a-vis contractual and grant commitments.
  • Manage and coordinate programmatic meetings including managing logistical contractors.
  • Facilitate small- and large-group meetings and trainings.
  • Provide technical assistance to community-based organizations, networks or consortiums.
  • Develop publications, grant applications, and reports through collaborative writing and editing.
  • Track relevant activities in public health and related fields to inform the Southwest Center for Health Innovation, its partners, and communities.
  • Manage relationships with program staff and contractors.
  • Identify opportunities for marketing programs and services and implement promotional activities on behalf of CHI.
  • Identify partnership and funding opportunities and promote relationship-building among CHI and other organizations, agencies, and/or individuals.
  • Develop and disseminate programmatic and marketing materials.
  • Develop PowerPoint presentations and other materials for use during program-related events.
  • Develop written and online tools for programmatic use including survey and evaluation instruments.
  • Identify technological tools to enhance and support CHI’s capacity and programs.
  • Serve as programmatic liaison to external partners, including representing CHI at national, regional and local meetings.
  • Adhere to CHI’s administrative and record keeping guidelines to support accurate bookkeeping and documentation of activities.
  • Attend all assigned and mandatory trainings and meetings, including but not limited to: CHI staff meetings, strategic planning sessions, program staff meetings, and any other required for the accomplishment of the tasks related to this job description.
  • Will adhere to established safety practices and standards.
  • Perform other related duties as assigned.

Workforce Program Director: Specific

  • Manages Health Careers Program, Development, Dissemination and Evaluation processes including RFP design, distribution, review process and contract development and awards in coordination with AHEC program partners locally, regionally and statewide.
  • Assures the development of a community action plan for each health careers program, as well as supporting tools for collective program work among partnerships.
  • Manages relationships with clinical, educational and other partners.
  • Prepares reports for University, state and federal grants and contracts, prepares applications, and presentations regarding programs to public bodies, at conferences and other appropriate entities.
  • Represents CHI at all technical assistance and related meetings.
  • Develops and implements internal and external communications plans with staff, network, partners, and the public, including media plans, information dissemination, press releases, etc. Manages websites and other public file sharing among sub recipients and consortium members.
  • Assists in the development of evaluation and analysis models and evaluation tools to assure that CHI Workforce program is achieving goals and objectives.
  • Travels statewide to work with communities and organizations to assist in the development of workforce model perspectives and policy positions.
  • Serves as a main liaison with state and federal project officers for routine program issues, planning, work development, updates, etc.

Minimum Qualifications

  • Bachelor’s degree in health, human services, public administration or related field. Two years of applicable professional experience may substitute for one year of education.
  • Master’s Degree in health or educational filed preferable.
  • Minimum of five years program management experience in related field.
  • Minimum of two years supervisory experience.
  • Ability to meet deadlines.
  • Ability to lead teams and work with diverse groups and community coalitions.
  • Group facilitation skills.
  • Strong verbal and written communication skills.
  • Experience in public speaking.
  • Proficient in various software programs including all Microsoft Office Suite, internet communication including email and browsing.
  • Takes initiative and is able to work independently.
  • Willingness to travel at the local, state, and national levels.
  • Valid driver’s license.

 Desirable Qualities

  • Experience working with non-profit organizations
  • Experience in the health care field

Physical Demands

  • Occasional prolonged standing/walking
  • Occasional lifting of supplies and/or equipment up to 50 lbs.
  • Occasional driving short and /or long distances.
  • Frequent use of computers and keyboard.

Working Conditions

  • Considerable reaching, stooping, bending, kneeling, crouching
  • Considerable use of keyboard
  • Intermittent pressure due to deadlines and working with the public.
  • Must be able to travel locally, within New Mexico and by air nationally.

Special Requirements

  • Must be willing to use personal vehicle in the course of employment. Must be willing to do inter and intra state travel as needed.
  • Must be able to meet deadlines.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified and should not be considered as a detailed description of all work requirements that may be inherent in the job.