Workforce Program Specialist




Position Classification:                 Exempt

Position:                                              Workforce Program Specialist

Department:                                      Workforce Development Program

Reports to:                                          Director of Workforce Development Program

Date Issued:                                        04/2012

Revision/Review Date:                   03/2016

Authorized by:                                   SWCHI Board of Directors


Position: Workforce Program Specialist

Under daily direction from the Director of Workforce Programs, provides comprehensive support to the

Program Director in the implementation of program goals and objectives.


Position Responsibilities

  • Coordinates, schedules and performs the daily operations of the program.
  • Composes, files, and distributes appropriate reports, minutes of meetings, etc.
  • Composes and distributes written material, i.e. general correspondence, notices, forms, etc.
  • Organizes and coordinates internal and external events including but not limited to: presentations at schools, student groups, career fairs and other events where FORWARD NM program requires presence.
  • Represents SWCHI programs at public forums and collaborates with others to ensure program success.
  • Obtains supporting documents for state and federal funding proposals.
  • Prepares reports and participates in formal quality improvement projects as required by supervisor.
  • Secures, manages, and coordinates outreach opportunities, events, and community projects.
  • Assists in the management and reconciliation of all purchasing and procurement processes
  • Adheres to established organizational policies and procedures and to all safety practices.
  • Collaborates with other SWCHI programs and staff in program activities as assigned by supervisor.
  • Performs other duties as assigned.


Rotation Hub Responsibilities

  • Secures housing for all students and residents on rotation within Hidalgo Medical Services and other providers that the program works with.
  • Assures scheduled rotations in coordination with all teaching institutions under affiliation agreements.
  • Assures evaluation processes are in place and reports provided.
  • Assists in preparation and maintenance of evaluation data collection tools such as surveys, etc. As well as in collecting appropriate data and storage.
  • Coordinates student and resident participation in collaborative community projects.
  • Assists the Workforce Director with documents required for the HMS 1+2 Family Medicine Residency Program, including the Resident Review Committee Program Information Form.


Educational Programs Support:

  • Assists in coordinating activities related to school based programs for middle and high school students at schools where FORWARD NM has presence
  • Assists in preparing for and coordinating Summer Academies which include SMASH, Health Careers Academy, MCAT+ and DAT Test Preparation Academies once a year
  • Participates in other educational programs that encourage students to enter health related careers



  • Coordinates and facilitates health professional education presentations with local schools.
  • Coordinates and facilitates sustainable health career clubs, camps, mentor and volunteer programs, as developed. Such as, but not limited to: Summer Academies (SMASH, HCA, MCAT+ and DAT)
  • Provides students and residents who have completed rotations in Grant and Hidalgo Counties with follow-up materials. Maintains contact with those students and residents for purposes of data collection.
  • Assists with the establishment of community partnerships for the development of student opportunities.
  • Assists with recruitment and retention strategies for rural healthcare providers


Minimum Qualifications

  • Bachelor’s Degree or two years of experience for each year of education
  • Minimum of five years of experience working in an office environment
  • Strong organizational skills
  • Strong verbal and written communication skills
  • Expert computer skills: Working knowledge of various software programs including all Microsoft Office Suite, internet communication including e-mail, internet browsing
  • Research and data management (preferable)


Physical Demands

  • Standing May require standing for periods of time, and on an intermittent basis
  • Sitting Requires sitting for long periods of time; Frequent use of computer and keyboard
  • Walking Requires walking on an on intermittent basis; occasional prolonged walking
  • Pushing/Pulling Push carts with materials, etc. from time to time
  • Squatting/Kneeling Kneels or squats to plug/unplug various equipment intermittently; Frequent reaching, stooping, bending, and crouching
  • Lifting: Lifts necessary supplies and equipment utilized for job function: occasionally lifts, supplies/equipment up to 50 lbs.
  • Carrying Carries materials, etc. from time to time
  • Vision Ability to read correspondence, reports, books, periodicals, and computer screen etc.
  • Hearing Ability to perceive speech at normal loudness levels and to be able to respond to alarms, answering phone, and overhead page
  • Psychological Ability to respond appropriately to stressful work and multiple demands. Resolves conflicts effectively, prioritizes task, responds to emergencies and reacts calmly. Knowledge or relevant office equipment. Knowledge of common safety hazards and precautions to establish a safe work environment.
  • Physiological Work is primarily performed indoors in a controlled environment
  • Travel Frequently drives short and/or long distances


Working Conditions:

  • Exposure to unpleasant elements (accidents, injuries, and illnesses)
  • Occasional pressure due to deadlines and working with the public


The above statements reflect the general details and considered necessary to describe the principal functions of the job as identified and should not be considered as a detailed job description of all work requirements that may be inherent in the job.